At Promethean Printing, all items are custom printed to order, and we begin production shortly after you place your order. Because of this, cancellations are only available for a limited time.

If you need to cancel your order during business hours, please e-mail us at info@prometheanprinting.com.

Because we move fast, we cannot guarantee cancellations more than one hour after purchase, as your order may already be in production.

• More than one hour after the order in question has been placed

• On completed or shipped orders

• On orders with custom designs that have already been printed or are in progress

Each item is made just for you! As a small business, we begin working on your order quickly to meet our production timelines. Thank you for understanding and supporting custom-made products.

At Promethean Printing, we’re proud to support creators, businesses, and individuals in bringing their ideas to life through high-quality custom printing. We value freedom of expression, but we also maintain standards to ensure all submitted content is lawful, respectful, and appropriate for production.

Please review the following guidelines carefully before submitting your files for print.

We welcome a wide range of content, including:

• Business branding and marketing materials
• Personal creative projects
• Artist and designer portfolios
• Adult or sexually explicit content, provided it is fully consensual

To be eligible for printing, your content must:

• Be your own original work or properly licensed for use
• Comply with all applicable local, national, and international laws
• Not infringe on the rights of others (including copyright, trademark, privacy, and publicity rights)

For adult content, we will require documentation confirming all individuals depicted are over 18 and have given explicit consent.

We reserve the right to refuse any content that falls into the following categories:

• Copyrighted or trademarked material used without proper authorization
  
• Hate speech, threats, or discriminatory material targeting individuals or groups
• Non-consensual, exploitative, or invasive imagery
• Content that could expose our business or customers to legal liability

If your submission contains any of the above, we may reject or cancel your order at our discretion. In only this case, a refund will be provided.

By submitting content to us, you confirm that:

• You own the rights or have the necessary permissions to use and reproduce the content
• Any individuals featured in your content (if applicable) are at least 18 years old and have given informed, written consent for use
• You understand and accept full legal responsibility for the content you submit

We may request verification of rights or consent for certain submissions, particularly adult or commercially sensitive material.

We reserve the right to decline any print job that violates this policy, is inconsistent with our values, or raises concerns about legality or misuse. This includes, but is not limited to:

• Orders involving unauthorized use of intellectual property
• Submissions that may damage our reputation or customer trust
• Content that, in our judgment, crosses ethical or legal boundaries

We also reserve the right to report any unlawful material to the appropriate authorities.

If you believe content submitted to or printed by our service violates this policy, please contact us at info@prometheanprinting.com with relevant details. We take all reports seriously and will investigate accordingly.

We may update this policy from time to time to reflect changes in law, industry standards, or business practices. We encourage you to review this page periodically to stay informed of any updates.

Thank you for helping us maintain a responsible and creative printing environment. If you have any questions about your content or need clarification before placing an order, feel free to contact us.